How to delete a Sales Order
Here are the steps for deleting/canceling a Sales Order.
- Open the Sales Order that you want to delete.
- If the Sales Order is "Open" then simply click the red "Delete" button at the bottom of the Sales Order.
- If the Sales Order is "Closed" then:
- Click on the red "Cancel Order" button at the bottom of the Sale Order and confirm that you want to cancel the order.
- If the order has a payment on it, add the refund amount and method, then click the "Add Refund" button.
- This will make the Sales Order canceled and update the inventory item's history to remove the actions taken by the Sales Order. At this time you can not fully delete a Sales Order that was closed.
See more Sales Order Tutorials
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